7ju7 FAQ

Go to /7ju7-register/ and fill in your mobile number, a password, and your preferred currency (BDT). The whole process takes under two minutes. You must be at least 18 years old to register. Once your account is active you can deposit and start playing right away — no waiting period.

No. 7ju7 allows one account per person, per mobile number, and per device. Duplicate accounts are closed and any balance forfeited. If you have trouble accessing your existing account, use the "Forgot Password" link on the login page or contact live chat.

KYC is required before your first withdrawal. Acceptable documents are: National ID Card (NID), Passport, or Driving Licence. Upload a clear photo of the front and back. The review takes up to 12 hours. Submit your documents early so your withdrawal is not delayed.

7ju7 accepts bKash, Nagad, Rocket, Upay, and Bank Transfer. All transactions are processed in BDT. The minimum deposit is ৳400. Funds arrive in your account within about 3 minutes for mobile wallet methods. Bank Transfer may take longer depending on your bank.

Most delays are caused by entering the wrong transaction reference number. Double-check the number you submitted on the deposit form. If the balance has not appeared after 10 minutes, contact 24/7 live chat and share the bKash transaction ID, the amount, and the time — the support team can locate it quickly.

Your first deposit is matched at 230%, up to ৳13,000. If you deposit ৳400, you receive ৳920 in bonus funds — a total balance of ৳1,320. The bonus is credited automatically; you do not need a promo code. The minimum qualifying deposit is ৳400.

The wagering requirement is 17×, applied to the bonus amount only. For example: a ৳1,000 bonus requires ৳17,000 in qualifying bets before you can withdraw the bonus winnings. Wagers must be completed within 7 days of the bonus being credited. Check the bonus terms page for which game types count toward wagering.

Yes. 7ju7 gives a 1.1% daily cashback on net losses. It is calculated at the end of each day and credited automatically. Higher VIP tiers earn up to 1.5% cashback. There is no wagering requirement on cashback amounts — you can withdraw them directly after they are credited.

Standard withdrawals are processed in about 26 minutes once KYC is approved. Your first-ever withdrawal may take up to 1 hour while the team verifies your account details. The minimum withdrawal amount is ৳1,500 and the daily maximum is ৳50,000 for standard accounts. VIP tiers have higher limits — Legend members can withdraw up to ৳4,20,000 per day.

Withdrawals must go to a wallet or bank account registered in your name and matching your verified KYC document. You cannot withdraw to a third-party number. This is a security requirement that protects your funds. If you need to update your withdrawal method, contact support before submitting a request.

7ju7 has over 4,900 titles from providers including Evolution, Ezugi, Playtech, Habanero, KA Gaming, and Spribe. The lobby covers slots, live casino tables, crash games, fishing games, and sports betting. Popular titles include Fortune Tiger (RTP 97.3%), Cocktail Nights (RTP 97.2%), and the crash game Crash Bonus by Spribe. You can explore the full range at 7ju7 Casino.

Yes. Cricket is one of the core sports at 7ju7, covering international T20s, ODIs, BPL, and IPL fixtures. You can place pre-match and in-play bets. For detailed guides on markets, odds formats, and how to read a cricket betting slip, visit the Cricket Betting Guide.

The 7ju7 app (version 2.7.15, 52 MB) works on Android 7.0 and above. It is not on the Google Play Store — download the APK directly from /7ju7-app/. Before installing, go to your phone's Settings › Security and enable "Install from Unknown Sources." The app is free and was last updated on 3 November 2026.

7ju7 offers 24/7 live chat directly inside the platform — it is the fastest way to get help. For less urgent issues, email [email protected]. Response times via email are typically within a few hours. Live chat is available in English and covers account, payment, and technical queries.

7ju7 is committed to safer play. You can set deposit limits, session time reminders, or request a self-exclusion period through the responsible gaming section of your account settings. Players must be 18 or older. If gambling is affecting your daily life, please visit our Responsible Gaming page for guidance and resources.