7ju7 Withdrawal & KYC Guide

Read this guide and you will know exactly how to verify your account, request a 7ju7 withdraw, and get your money into bKash or Nagad within minutes.

Before you start: KYC verification is required before your first withdrawal. It takes up to 12 hours to review. Submit your documents as soon as you register so your first cash-out is never delayed.

Withdrawal Limits & Processing Time

These numbers apply to all 7ju7 members at the standard Member tier. Higher VIP levels unlock larger daily limits — see the table further down the page.

Minimum Withdrawal
৳1,500per request
Daily Maximum
৳50,000per calendar day
Processing Time
26 minaverage to your wallet

Processing time is measured from the moment 7ju7 approves your request to when the money lands in your bKash or Nagad wallet. Bank Transfers take longer — typically the next working day.

First withdrawal: Your very first approved withdrawal may take up to 1 hour while the system runs a final security check on your account. Subsequent withdrawals process at the normal 26-minute average.
7ju7 withdrawal and KYC verification process shown on a mobile phone screen

KYC Verification: What You Need

KYC stands for Know Your Customer. 7ju7 requires it once — before your first withdrawal — to confirm your identity and protect your account from unauthorized access. The process is straightforward and your data is kept private.

Accepted Identity Documents

Document What to Submit Accepted Format
National ID Card (NID) Front and back — both sides must be visible in a single upload or two separate files JPG, PNG, PDF — max 5 MB each
Passport Photo page only — the page showing your name, photo, date of birth, and passport number JPG, PNG, PDF — max 5 MB each
Driving Licence Front side — name, photo, and licence number must be clearly readable JPG, PNG, PDF — max 5 MB each

Photo Requirements

  • Photo must be in focus — blurry images will be rejected immediately.
  • All four corners of the document must be visible in the frame.
  • No glare or flash reflections covering text or your photo.
  • The document must be valid and not expired.
  • Your name on the document must match the name on your 7ju7 account exactly.
  • Colour photos are preferred; black-and-white scans are accepted for Passports and NID cards.
  • Screenshots of digital copies are not accepted — physical document photos only.

Your Privacy

7ju7 uses your documents solely to verify identity. They are stored on encrypted servers, never shared with advertisers, and only accessed by the compliance team during review. After verification, documents are retained only as long as required by applicable regulations.

How to Complete KYC

Follow these steps in order. Submitting correct documents the first time avoids back-and-forth and gets your account verified within 12 hours.

  1. 1

    Log in and open Account Settings

    Go to 7ju7 Login and sign in. Tap your profile icon (top right) and choose Account Settings, then select the Verification tab. You will see the KYC status panel.

  2. 2

    Choose your document type

    Select one option from the dropdown: National ID Card (NID), Passport, or Driving Licence. Pick whichever you have ready and in good condition. NID is the most commonly accepted and fastest to process.

  3. 3

    Upload clear photos of your document

    Use your phone camera in good daylight — no flash needed. Upload the front (and back if NID) using the file picker. Check the preview to confirm all text and your photo are sharp and fully visible before submitting.

  4. 4

    Submit and wait for review

    Tap Submit for Review. The 7ju7 compliance team reviews submissions within 12 hours. You will receive an in-app notification and email when your status changes to Verified. If documents are rejected, the notification explains exactly what to resubmit.

Review time: Up to 12 hours. Submissions made between 8 AM and 10 PM (UTC+06) are usually processed within 2–4 hours. Submissions after midnight may take until the following morning.

How to Request a 7ju7 Withdrawal

Once your KYC is approved, withdrawals take just a few taps. The minimum per request is ৳1,500. Make sure the mobile wallet number you enter matches the one registered on your account.

  1. 1

    Open the Withdrawal page

    Log in to your 7ju7 account. From the main menu, go to Wallet → Withdraw. The page shows your current available balance and any active wagering requirements that must be cleared first.

  2. 2

    Select your payment method

    Choose bKash, Nagad, Rocket, Upay, or Bank Transfer from the method list. The withdrawal will go to the wallet number or bank account already saved on your profile. To change it, update your account details first.

  3. 3

    Enter the amount

    Type the amount you want to withdraw. It must be at least ৳1,500 and no more than your available balance or the daily cap of ৳50,000 (whichever is lower). The page shows your remaining daily limit in real time.

  4. 4

    Confirm with your security PIN

    Enter your 6-digit withdrawal PIN to authorise the request. If you have not set a PIN yet, go to Security Settings first. This step protects your account even if someone else logs in.

  5. 5

    Track status and receive funds

    After submission, check Wallet → Transaction History for the status: Pending → Processing → Completed. The average time from submission to arrival in your bKash or Nagad wallet is 26 minutes. Bank Transfers follow the next working day.

Payment Methods & Timelines

All five 7ju7 payment methods support withdrawals. Mobile wallets are fastest. Bank transfers are slower but handle larger individual transactions.

  • Method Withdrawal Time Deposit Time Min / Max Per Day
  • bKash ~26 minutes ~3 minutes ৳1,500 / ৳50,000
  • Nagad ~26 minutes ~3 minutes ৳1,500 / ৳50,000
  • Rocket ~26 minutes ~3 minutes ৳1,500 / ৳50,000
  • Upay ~26 minutes ~3 minutes ৳1,500 / ৳50,000
  • Bank Transfer Next working day Same day ৳1,500 / ৳50,000

Daily limits shown are for the standard Member tier. VIP tiers have higher daily caps — see the table below.

Withdrawal Limits by VIP Tier

Your daily withdrawal cap rises as your VIP level increases. The table below shows each tier's monthly turnover threshold alongside the daily limit you unlock.

VIP Tier Monthly Turnover Daily Withdrawal Limit Daily Cashback Birthday Bonus
Member ৳0 (all accounts) ৳50,000 1.1% —
Star ৳50,000 / month ৳85,000 1.2% ৳900
Elite ৳2,40,000 / month ৳1,50,000 1.3% ৳3,000
Master ৳12,00,000 / month ৳2,50,000 1.4% ৳10,000
Legend ৳59,00,000 / month ৳4,20,000 1.5% ৳35,000

Legend tier members also get a dedicated personal account manager. All tier promotions are assessed automatically at the end of each calendar month.

Why Withdrawals Get Rejected — and What to Do

Most 7ju7 withdraw rejections happen for predictable reasons. Here are the most common ones and how to fix each.

Rejection Reason What it Means How to Fix It
KYC not completed Your identity documents have not been submitted or approved yet Go to Account Settings → Verification and upload a valid NID, Passport, or Driving Licence
Wagering requirement not met Your active bonus funds have a 17× wagering requirement that is not yet cleared Keep playing with eligible games until the full wagering amount is reached; check progress in the Bonus section
Amount below minimum The request was for less than ৳1,500 Increase the withdrawal amount to at least ৳1,500
Daily limit reached You have already withdrawn the maximum allowed for today Wait until midnight (UTC+06) when the daily limit resets; consider upgrading your VIP tier for higher limits
Wallet number mismatch The bKash or Nagad number on file differs from your registered number Update your payment details in Account Settings before submitting a new request
Suspicious activity flag The security system flagged unusual betting patterns or login activity Contact 7ju7 support via Live Chat (24/7) with your account details; the team will review and clear the flag
Bonus funds and wagering: If you claimed the welcome bonus (230% up to ৳13,000), those funds carry a 17× wagering requirement. You must wager 17 times the bonus amount before the resulting winnings become withdrawable. Check the Bonus & VIP page for which games count at full rate.

Questions About 7ju7 Withdrawals

Do I need to verify my identity every time I withdraw?
No. KYC is a one-time process. Once your documents are approved, the Verified status stays on your account permanently. You will only be asked to re-verify if you change your registered mobile number or if the compliance team flags an unusual change.
Can I withdraw to a different bKash number than the one I deposited from?
No. For security reasons, 7ju7 requires withdrawals to go to the same mobile wallet number used for deposits. This policy prevents unauthorized transfers. If your number has changed, contact Live Chat support before submitting a withdrawal request.
What happens if my KYC document is rejected?
You will receive an in-app notification explaining exactly which document was rejected and why — usually a blurry image, missing back side, or name mismatch. Resubmit with a clear photo and the issue is resolved. The 12-hour review clock starts again from your new submission.
My withdrawal has been pending for over an hour. What should I do?
First check Transaction History to confirm the status is still "Processing" and not "Completed" (sometimes wallets take a few minutes to show incoming transfers). If it has been more than 60 minutes with no update, contact 7ju7 Live Chat (available 24/7) with your transaction ID and the team will investigate immediately.
Is there a fee for withdrawals?
7ju7 does not charge a platform fee for withdrawals. Your mobile wallet provider (bKash, Nagad, Rocket, Upay) may apply their own standard cash-out fees on their end — check with your wallet provider for their current rates.
How do I increase my daily withdrawal limit?
Your daily limit increases automatically when you reach a higher VIP tier. For example, reaching Star tier (৳50,000 monthly turnover) raises your daily limit from ৳50,000 to ৳85,000. Legend tier members get a ৳4,20,000 daily limit and a dedicated personal manager. See the VIP page for full tier details.
Can I cancel a withdrawal request after submitting it?
You can cancel a request while it is still in "Pending" status. Go to Wallet → Transaction History, find the pending withdrawal, and tap Cancel. Once a request moves to "Processing," it cannot be cancelled and the funds will be sent.
Does using the 7ju7 app make withdrawals faster?
The app and browser version use the same processing system, so the speed is identical. However, the 7ju7 app sends push notifications the moment your withdrawal is approved — which is handy if you want real-time updates without checking the site manually.

Need Help Right Now?

The 7ju7 support team is online 24/7. If your withdrawal is stuck or your KYC needs clarification, Live Chat is the fastest way to get it sorted.

Open Live Chat

Log in to access Live Chat in the bottom-right corner of any page.

  • 18+ Only
  • SSL Encrypted
  • 24/7 Support
  • bKash & Nagad
  • Bank Transfer
  • KYC Protected

18+ · Play Responsibly · Gambling carries financial risk.

Ready to Withdraw Your Winnings?

Create a 7ju7 account, complete KYC once, and get your money into bKash or Nagad in around 26 minutes. The ৳400 minimum deposit means you can start small and try it out.

Already have an account? Log in and go to Wallet → Withdraw to start your request. Or download the app for push notifications the moment your funds are released.

Register Now Log In Get the App